10 Common PR Mistakes Startups Make (And How PRISM Can Help You Avoid Them)

For startups, PR is often the secret sauce that builds brand awareness, drives growth, and establishes credibility. However, in the race to gain traction, many startups make critical mistakes that can reduce their PR efforts or harm their brand. Understanding these pitfalls—and knowing how to avoid them—can make a significant difference in how effectively a startup tells its story.

PRISM, Marquet Media's proprietary PR framework, is designed to guide businesses through the complexities of public relations with a structured, actionable approach. Here's a closer look at startups' ten common PR mistakes and how the PRISM methodology can help avoid them.

1. Neglecting to Define Clear Objectives

The Mistake: Many startups start PR campaigns without a clear purpose, treating it as a catch-all for "getting noticed" rather than a targeted approach. PR campaigns often need more direction and clear objectives, leading to scattered results that align with business goals.

How PRISM Helps: The PRISM framework begins with "Purpose," emphasizing the importance of defining precise goals. Are you looking to drive brand awareness, position yourself as an industry thought leader, or attract potential investors? By clarifying these goals early on, PRISM ensures your PR efforts are purposeful and aligned with your startup's broader mission.

2. Failing to Understand Your Target Audience

The Mistake: Startups frequently approach PR with a "one-size-fits-all" mentality, assuming that their message will resonate with everyone. But this can lead to generic messaging that fails to connect.

How PRISM Helps: The "Research" phase in PRISM emphasizes identifying and understanding your target audience. Through thorough research, PRISM helps startups pinpoint who they're talking to, what matters most to this audience, and where they spend their time. This insight allows for messaging that resonates deeply and reaches the right people.

3. Inconsistent Messaging Across Channels

The Mistake: Startups often need more fragmented messaging across social media, press releases, and customer interactions, which can create confusion around their brand identity.

How PRISM Helps: PRISM emphasizes consistency in the "Identity" phase, focusing on crafting a cohesive brand voice and messaging that aligns across all channels. This consistency strengthens brand recognition and trust, ensuring that each piece of communication supports a unified image.

4. Overlooking Media Relationships

The Mistake: Some startups see PR as a purely transactional process—send out a press release and get published. This short-sighted approach overlooks the importance of building relationships with journalists and media outlets.

How PRISM Helps: PRISM's "Media" phase is dedicated to relationship-building, encouraging startups to view PR as a long-term strategy rather than a quick fix. By focusing on authentic engagement with media contacts and offering valuable insights, PRISM helps startups establish credibility and foster lasting connections.

5. Focusing Solely on Product Launches

The Mistake: Many startups only engage in PR around product launches, missing out on opportunities to keep their brand in the spotlight year-round. This sporadic approach can limit visibility and create gaps in brand awareness.

How PRISM Helps: The PRISM framework encourages startups to maintain an ongoing PR presence rather than limiting it to launch events. By continuously generating news, sharing insights, and promoting thought leadership, startups can keep their brand relevant and top-of-mind for customers and investors alike.

6. Using Jargon and Buzzwords

The Mistake: Startups sometimes assume that industry jargon and buzzwords make them sound more credible. However, this language often confuses readers or comes across as insincere.

How PRISM Helps: PRISM's "Identity" phase emphasizes clear, authentic communication. By focusing on approachable language that conveys value without unnecessary complexity, startups can build a more trustworthy and relatable brand image. PRISM encourages simplicity and clarity in messaging to make a genuine impact.

7. Neglecting Crisis Management Preparation

The Mistake: Startups rarely anticipate the need for crisis management. However, in today's fast-paced media environment, issues can escalate quickly, and a lack of preparedness can turn small problems into PR disasters.

How PRISM Helps: PRISM includes crisis management strategies that help startups prepare for potential issues. By proactively planning responses to common crisis scenarios, startups can mitigate damage and handle crises in a way that reinforces their credibility. PRISM equips startups with tools to respond confidently and transparently, minimizing reputational harm.

8. Ignoring the Importance of Social Proof

The Mistake: Startups often need to remember the power of testimonials, case studies, reviews, and customer success stories in PR. Without social proof, potential customers may view the startup as unproven or unreliable.

How PRISM Helps: PRISM's focus on building credibility extends to encouraging startups to gather and share social proof actively. By incorporating customer stories and testimonials into PR efforts, startups can create a compelling narrative highlighting real-world impact, making it easier to gain trust and traction.

9. Failing to Track and Measure Results

The Mistake: Many startups need to measure the outcomes of their PR efforts, making it difficult to understand what's working and what isn't. With data, strategies can be refined and better results achieved.

How PRISM Helps: PRISM's "Metrics" phase prioritizes tracking and evaluation, helping startups implement systems to measure the impact of their PR initiatives. By analyzing metrics such as media coverage, social engagement, and website traffic, PRISM provides valuable insights into the effectiveness of campaigns, allowing startups to make data-driven adjustments.

10. Setting Unrealistic Expectations

The Mistake: Startups sometimes expect immediate results from PR, viewing it as a shortcut to success rather than a long-term investment. This mindset can lead to disappointment.

How PRISM Helps: PRISM sets realistic expectations from the outset, emphasizing that PR is a marathon, not a sprint. The framework encourages startups to adopt a steady, consistent approach that builds credibility and visibility over time. By setting achievable goals and focusing on sustainable growth, PRISM helps startups maintain motivation and see the value of PR as an ongoing strategy.

Navigating the PR world can be challenging for startups, but understanding these common pitfalls is the first step in developing and implementing a successful PR strategy. The PRISM framework provides a roadmap to avoid these mistakes and maximize PR impact. By focusing on purpose, research, identity, media, and metrics, startups can build a strong PR foundation that supports growth and longevity.

PR isn't just about getting attention—it's about building a brand that resonates, endures, and leads. With the guidance of PRISM, startups can achieve their PR goals and create meaningful, lasting connections with their audience and industry influencers.

Why Data-Driven PR Is the Future: How Our PRISM Framework Leverages Analytics

In today’s digital era, public relations (PR) is no longer just about pitching stories or maintaining media relationships. It’s about leveraging data to shape strategies, measure impact, and refine messaging in real time. Data-driven PR allows brands to craft more targeted campaigns, better understand their audience, and achieve tangible results.

At Marquet Media, we’ve built our PRISM framework to harness the power of analytics, helping our clients stand out in the competitive landscape. In this post, we will share why data is crucial for PR success and how the PRISM framework uses analytics to drive exceptional client outcomes, with FemFounder as a prime example.

The Shift Toward Data-Driven PR

The PR industry has transformed over the past decade. What used to be an industry reliant on intuition and media relationships has evolved into one that values measurable outcomes and precision targeting. Today, PR professionals must be able to show the impact of their work using concrete data. The increasing popularity of digital channels, social media, and advanced data analytics tools has made it easier to quantify the effectiveness of PR strategies. Data-driven PR isn’t just a trend—it’s become an essential practice for those looking to thrive in a constantly evolving media landscape.

The Role of Data in Modern PR

1. Enhanced Audience Understanding: With analytics tools, PR professionals can delve into audience demographics, behaviors, and interests. Understanding your audience and what they care about allows for more effective message crafting and channel selection, ensuring your stories resonate with the right people.

2. Precise Targeting: Data allows PR teams to create campaigns that reach the right people at the right time. This precision is crucial for brands with niche audiences, like FemFounder, which caters to female entrepreneurs. Data ensures that resources are used efficiently, with messaging customized to the needs and preferences of each audience segment.

3. Measuring ROI: Traditional PR often struggled to quantify success. Today, data helps PR teams track media mentions, website traffic, engagement rates, and even conversions directly tied to PR efforts. These metrics prove the value of PR in a way that was previously difficult to achieve, helping clients know the return on investment.

4. Real-Time Adaptation: Data enables PR professionals to track the effectiveness of campaigns as they unfold. This means strategies can be adjusted quickly, ensuring that messaging remains relevant and impactful throughout the campaign’s lifecycle. It allows brands to pivot quickly when needed, maintaining momentum and adapting to the latest trends.

Introducing the PRISM Framework

The PRISM framework was born from recognizing that successful PR must be rooted in data and driven by insights. The PRISM model stands for Proprietary Tools, Relationship Building, Insights, Simplified Workflow, and Message Development. Each framework component uses analytics to ensure our PR strategies are effective, efficient, and aligned with our clients’ goals.

Proprietary Tools: Harnessing the Power of Data

Data is only as useful as the tools that capture it. At Marquet Media, we leverage proprietary tools that help us track and analyze key performance indicators (KPIs) across all channels. These tools allow us to monitor social media trends, track media coverage, analyze website performance, and gather sentiment analysis from various digital platforms.

Example from FemFounder: When FemFounder launched a new blog series aimed at female entrepreneurs, our tools allowed us to track engagement rates and click-throughs from social media channels. These insights showed that posts about work-life balance resonated most with the audience, leading us to create more content around this theme. As a result, FemFounder saw a 25% increase in time spent on its website.

Relationship Building: Data-Enhanced Connections

While data is essential, the human element remains a cornerstone of effective PR. However, data enhances our ability to build and maintain media relationships. Using data analytics, we can identify which journalists and bloggers are writing about topics relevant to our clients, track engagement with past stories, and craft pitches that align with their interests.

Example from FemFounder: Our data-driven approach identified key journalists in the startup and wellness spaces who frequently covered female entrepreneurship. By targeting these journalists with tailored pitches, we secured media placements for FemFounder in leading publications like Inc. and SheKnows, resulting in a 25% increase in media mentions.

Insights: Transforming Data into Strategy

Insights are the fuel that powers effective PR strategies. Our team uses data to uncover trends, understand audience preferences, and identify emerging opportunities in the media landscape. With the PRISM framework, we turn raw data into actionable insights that guide our messaging and outreach efforts.

Example from FemFounder: We discovered that conversations around “female founders” and “work-from-home challenges” were trending among FemFounder’s target audience through a social listening exercise. This insight led us to launch a blog series and webinar addressing these topics, which quickly became some of the most popular content on the site. This data-driven pivot increased FemFounder’s blog traffic by 30% within two months.

Simplified Workflow: Efficiency through Automation

Data and analytics can be complex, but our PRISM framework simplifies the process, ensuring that our team spends less on manual tasks and more on strategic initiatives. By automating data collection and reporting, we create a streamlined workflow that allows us to focus on crafting compelling narratives and building relationships.

Example from FemFounder: By automating our monthly media monitoring reports, we saved significant time, which allowed us to focus more on strategic partnerships and content creation. This efficiency helped us secure an exclusive interview series with high-profile female entrepreneurs, further boosting FemFounder’s credibility.

Message Development: Data-Driven Storytelling

Data isn’t just about numbers; it’s about storytelling. The PRISM framework uses data to refine messaging, ensuring that every press release, social media post, and email campaign speaks directly to the audience’s needs and desires. By A/B testing headlines and analyzing engagement data, we can continuously refine our approach for better results.

Example from FemFounder: By analyzing the open and click-through rates of FemFounder’s email campaigns, we discovered that subject lines featuring phrases like “exclusive access” and “founder tips” performed the best. We used this insight to adjust our messaging across channels, resulting in a 22% increase in email engagement.

The Future of PR is Data-Driven

The PR industry is at a turning point, with data and analytics playing an increasingly central role in shaping strategies. Brands embracing a data-driven PR approach are better positioned to navigate today’s media landscape. Here’s why data-driven PR is not just a trend but the future of the industry:

1. AI and Predictive Analytics in PR: AI tools can analyze large datasets to identify patterns, predict media trends, and suggest optimal times for press releases and social media posts. Predictive analytics can forecast audience reactions to different messages, allowing PR teams to fine-tune their campaigns before they go live.

2. Personalized PR Campaigns: Data allows brands to craft highly customized PR campaigns that speak directly to individual interests and preferences. By analyzing customer data, PR teams can segment audiences and tailor their messaging, leading to higher engagement and more meaningful connections.

3. The Integration of PR and Digital Marketing: Data has blurred the lines between PR and digital marketing. Today’s most successful PR campaigns integrate with SEO strategies, social media marketing, and content creation. This ensures consistent messaging across all channels and allows brands to leverage PR coverage to drive website traffic, improve search rankings, and generate leads.

Real-World Results: FemFounder’s Data-Driven Success

The PRISM framework has transformed how FemFounder approaches PR, allowing the brand to leverage data for better results. Here are some of the key successes achieved through our data-driven approach:

1. Increased Website Traffic by 35%: By analyzing which topics resonated most with FemFounder’s audience, we optimized the content strategy to focus on high-performing themes. This led to a 35% increase in organic website traffic over 10 months.

2. Growth in Email Subscribers: Through A/B testing of subject lines and content, we refined FemFounder’s email marketing strategy, growing the subscriber list by 100,000 members in less than a year. This new audience directly contributed to a 27% boost in inquiries for Marquet Media’s PR services.

3. Secured High-Profile Media Placements: Using data to target journalists covering the startup and wellness spaces, we secured features in top-tier publications like Forbes, Allure, and FastCompany. These placements significantly increased FemFounder’s visibility and credibility, attracting more collaborators and partnerships.

Conclusion: Embrace the Future with Data-Driven PR

Data-driven PR is not just about numbers; it’s about making informed decisions that amplify your brand’s story and drive meaningful results. At Marquet Media, our PRISM framework leverages data to craft PR strategies that are both strategic and agile, allowing us to adjust and refine our approach in real-time. For brands like FemFounder, data-driven PR has been a game-changer, helping us connect with the right audiences, build lasting media relationships, and achieve measurable success.

If you’re ready to take your PR efforts to the next level with a data-driven approach, contact us at Marquet Media. Let’s explore how our PRISM framework can help you achieve your PR goals, amplify your brand’s message, and build a more engaged and loyal audience. Together, we’ll transform data into insights and insights into success.

Unlocking Growth: How Our PRISM PR Framework Empowers Clients to Thrive

In today's rapidly evolving and fiercely competitive marketplace, businesses must adapt. PR plays a significant role in landscape, bridging organizations and their target audiences. The PRISM PR Framework is at the core of our success in delivering the best possible PR services—a strategic, comprehensive approach designed to propel our clients toward their growth aspirations. This article dives into how the PRISM PR Framework aids our target audiences and clients in achieving remarkable growth, all while maintaining the confidentiality of its proprietary methodologies.

Understanding the PRISM PR Framework

The PRISM PR Framework is a model that encapsulates the essential elements of effective public relations. PRISM stands for Proprietary tools, Relationship building, Insights, Simplified Workflow, and Message Development and Measurement. Each piece is vital to ensuring that our PR efforts are impactful and aligned with our clients' goals and market dynamics.

Proprietary Tools

At the heart of our process are the proprietary tools that power our PRISM Framework. These tools allow us to streamline the planning, research, and execution phases of PR while providing our clients with data-driven insights that enhance strategy and performance. From media tracking platforms to custom analytics dashboards, we use advanced technology to measure the reach and impact of every campaign. Our tools also provide real-time feedback, enabling us to adjust strategies quickly and efficiently to align with client goals.

Key Activities:

• Analytics and Media Monitoring: Real-time tracking of media coverage, audience sentiment, and engagement across all channels.

• KPI Dashboards: Proprietary dashboards that provide clients with an overview of campaign performance and results against key objectives.

• PR Workflow Automation: Tools that automate outreach, reporting, and follow-ups, allowing us to focus on high-value strategy and relationship building.

Relationship Building

Successful PR is built on strong relationships with media professionals, influencers, and key stakeholders. Relationship building is the cornerstone of our approach. We cultivate meaningful connections with journalists, bloggers, and industry influencers to ensure our clients' stories are heard and amplified through the right channels. We also build trust and collaborate with our clients, ensuring that we seamlessly extend their internal teams. The relationships we develop ensure sustained visibility and credibility over time.

Key Activities:

• Media Relations: Building relationships with reporters, editors, and influencers to secure meaningful coverage.

• Client Collaboration: Partnering closely with clients to ensure alignment between their brand vision and our PR efforts.

• Industry Networking: Attending key events, conferences, and forums to strengthen industry connections and gain insights into media trends.

Insights and Data-Driven Strategy

Our data-driven insights form the foundation of every strategy we develop. We gain an understanding of industry trends, competitor activity, and audience behavior using research and analytics tools. These insights guide us in crafting strategies that are not only creative but also effective in achieving measurable outcomes. Our data-driven approach allows us to tailor every message and campaign to resonate with the specific audience segments that matter most.

Key Activities:

• Competitor Benchmarking: Analyzing competitors' strengths and weaknesses to uncover opportunities for differentiation.

• Market and Audience Research: Gathering data on audience preferences, industry trends, and media consumption habits to develop targeted campaigns.

• Sentiment Analysis: Monitoring public perception, sentiment, and tone around our clients' brands to identify areas of improvement and opportunities for positive storytelling.

Simplified Workflow

We understand that PR and branding can be complex, so we've developed a simplified workflow that ensures seamless execution of every campaign from start to finish. Our streamlined processes reduce friction, ensuring campaigns are timely and within budget. By automating routine tasks such as outreach tracking and reporting, we enable our teams to focus on what matters most—strategy, creativity, and building relationships. This workflow enhances client collaboration by providing clear timelines, transparent communication, and real-time reporting throughout the campaign lifecycle.

Key Activities:

• Automated Outreach and Follow-Ups: Using proprietary tools to track media interactions and automate communications for efficiency.

• Timeline Management: Establishing clear timelines and milestones to ensure campaigns stay on schedule.

• Collaborative Platforms: Providing clients access to our platforms for real-time campaign progress and results updates.

Message Development and Measurement

Effective messaging is central to every campaign we run. We strategically craft vital messages and narratives that align with our clients' brand values and resonate with their audiences. These messages are carefully developed through research, brainstorming, and collaboration, ensuring they reflect the brand's authentic voice and align with business objectives. Measurement is equally important, allowing us to assess how well these messages are received and where adjustments are needed to maximize impact.

Key Activities:

• Message Crafting and Storytelling: Developing consistent, compelling narratives highlighting the client's unique value proposition and strengths.

• Channel Selection and Adaptation: Tailoring messages for each channel, whether social media, traditional media, or direct outreach, to ensure maximum relevance and engagement.

• KPI-Driven Measurement: Tracking key metrics—such as media mentions, audience engagement, and sentiment—against campaign goals to evaluate success.

• Reporting and Continuous Optimization: Providing detailed reports to clients and refining strategies based on data insights to optimize future campaigns.

Together, these five pillars—proprietary Tools, Relationship Building, Insights, Simplified Workflow, and Message Development and Measurement—create a holistic PR and branding strategy that delivers measurable, sustainable results. They ensure that our work is not only efficient and impactful but also aligned with our clients' long-term goals. By combining cutting-edge technology with meaningful relationships, data-driven insights, streamlined processes, and effective messaging, we provide comprehensive PR solutions that help our clients grow.

How PRISM Drives Client Growth

The PRISM PR Framework is not just a theoretical model but a practical, results-driven approach that has consistently delivered growth for our clients. Here's how each component contributes to their success:

Enhancing Brand Visibility

Planning and implementing targeted PR campaigns, we significantly increase our clients' visibility in their respective markets. This heightened presence ensures potential customers become aware of their offerings, increasing brand recognition and trust.

Building Strong Relationships

Research and strategy are pivotal in understanding and connecting with the right audiences. Building meaningful relationships with media outlets, industry influencers, and key stakeholders, we create a robust network that supports our clients' growth objectives.

Driving Engagement and Interaction

Effective implementation ensures that our PR activities are engaging and interactive. Whether through compelling content, interactive events, or dynamic social media campaigns, we create opportunities for our clients to interact meaningfully with their audiences.

Example: A retail fashion brand wanted to boost its social media presence. We developed a series of interactive campaigns, including live Q&A sessions, user-generated content contests, and exclusive online events. These initiatives resulted in a 40% increase in social media followers and a significant rise in customer engagement.

Measuring and Optimizing Performance

Continuous measurement and optimization are at the core of the PRISM Framework. Analyzing performance data and feedback ensures that our strategies remain aligned with our clients' needs.

The PRISM Advantage: Why Choose Our Framework?

Tailored Approach

Every business is unique, and so are their PR needs. The PRISM Framework is flexible and adaptable, allowing us to tailor our strategies to align with each client's goals and market conditions.

Proven Results

Our track record speaks for itself. The PRISM Framework has consistently delivered measurable results, driving growth and enhancing the reputation of our clients across various industries.

Strategic Insight

Our deep industry knowledge and strategic insight enable us to anticipate market trends and position our clients ahead. This proactive approach ensures sustained growth and long-term success.

Client Case Study: Serenity Mind & Wellness – Scaling Mental Health with PRISM PR Framework

Client Overview

Serenity Mind & Wellness is a mental health-focused online shop and media brand founded by a licensed therapist. It offers products such as guided journals, self-care kits, digital workbooks, and a content hub featuring mental health resources, expert-led workshops, and articles on well-being. Since its launch, Serenity has become a trusted platform for individuals seeking mental wellness solutions. With our PRISM PR Framework, Serenity set out to boost media visibility, grow its online audience, and increase product sales.

The brand has now been featured in Forbes.com, FastCompany, Inc., SheKnows, Luxe Living, Oprah Magazine, Allure.com, Newsweek.com, Healthline, Psych Central, and countless others, building credibility and trust in the mental health space. Serenity also expanded its email list to several thousand subscribers and now attracts thousands of monthly readers to its media property.

Challenges

1. Limited Market Visibility: Despite high-quality offerings, serenity is needed to help build brand recognition in a competitive wellness space.

2. Crowded Market Landscape: With mental health becoming a growing focus, Serenity needed to differentiate itself from other wellness brands.

3. Lack of Media Connections: The team must establish relationships with journalists and influencers to garner meaningful media coverage.

4. Managing Growth Efficiently: With a small team, Serenity needed streamlined workflows to manage PR campaigns while focusing on product development and community engagement.

How the PRISM PR Framework Fueled Growth

Proprietary Tools: Precision-Driven PR Campaigns

We tracked Serenity's coverage, audience engagement, and campaign performance using proprietary analytics tools and media monitoring platforms. Our custom KPI dashboards allowed the team to monitor which campaigns drove the most traffic and sales, making optimizing efforts in real-time easy.

• Analytics & Media Monitoring: Identified high-impact platforms and tracked referral traffic from media placements.

• KPI Dashboards: Provided Serenity with real-time updates on campaign performance, including media mentions, social media engagement, and email list growth.

• PR Workflow Automation: Automated follow-ups and outreach, helping the team manage media relationships efficiently.

Relationship Building: Connecting with Key Media and Influencers

Our success in building meaningful relationships with journalists, editors, and influencers was critical to Serenity's visibility boost. We focused on targeting mental health, lifestyle, and wellness media outlets to position the brand as both a product line and a trusted source of mental health content.

• Media Outreach: Secured product features and founder interviews in FastCompany, Inc., SheKnows, Oprah Magazine, Newsweek, and Allure.

• Influencer Collaborations: Partnered with influencers in the wellness space to promote Serenity's products through organic social media campaigns.

• Client Collaboration: Worked closely with Serenity's founder to align PR strategies with the brand's values and mission.

Insights: Data-Driven Campaign Strategy

With our data-driven insights, we segmented Serenity's audience into distinct groups—mental health professionals, self-care advocates, and digital content consumers—and tailored messaging accordingly. Competitor analysis revealed gaps we could exploit, helping Serenity position itself as an e-commerce platform and a media brand.

• Audience Segmentation: Identified messaging that resonated with Serenity's primary customer groups, including those seeking practical mental wellness tools.

• Competitor Benchmarking: Analyzed competitors' media strategies to identify opportunities for differentiation.

• Sentiment Analysis: Monitored audience feedback and public sentiment to ensure messaging aligned with mental health conversations.

Simplified Workflow: Streamlining Campaign Execution

With Serenity's small team focused on product development, we implemented a streamlined workflow to manage PR campaigns smoothly. We handled outreach tracking, reporting, and follow-ups using automated tools, ensuring campaigns stayed on schedule without overburdening the Serenity team.

• Timeline Management: Developed a detailed campaign timeline with milestones for product launches and media outreach.

• Collaborative Platform: Provided Serenity access to real-time reports and campaign progress, keeping communication seamless.

• Automated Follow-Ups: Ensured timely engagement with journalists and influencers, increasing the chances of media coverage.

Message Development & Measurement: Crafting Compelling Stories

We worked closely with Serenity to develop key messaging that reflected the brand's commitment to mental health and self-care. This narrative positioned Serenity as an online shop and a trusted media platform offering educational content.

• Storytelling & Messaging: Crafted narratives highlighting Serenity's mission and product value.

• Channel-Specific Adaptation: Tailored messaging for social media, digital publications, and influencer campaigns to increase relevance and engagement.

• KPI Measurement: Monitored referral traffic, sales, and email subscriptions from each media placement and campaign.

• Continuous Optimization: Adjusted messaging and outreach strategies in response to performance data.

Results and Impact

1. Significant Media Visibility: Serenity was featured in top-tier publications, including FastCompany, Inc., SheKnows, Luxe Living, Oprah Magazine, Allure.com, and Newsweek.com.

2. Email List Growth: The brand expanded to several thousand subscribers, creating a strong base for direct marketing efforts.

3. Increased Web Traffic and Engagement: Serenity now attracts thousands of monthly readers to its media property, significantly boosting its audience reach.

4. Social Media Growth: Engagement on Serenity's social media platforms increased by 50%, with a surge in new followers from organic campaigns.

5. Sustainable Growth: The combination of PR, influencer outreach, and optimized messaging positioned Serenity as a trusted mental health resource and a growing e-commerce brand.

How PRISM Elevated Serenity's Success

The PRISM PR Framework was pivotal in Serenity Mind & Wellness's transformation from a small online initiative to a leading mental health brand and media platform. By leveraging proprietary tools, building strong media relationships, applying data-driven insights, streamlining workflows, and crafting compelling messaging, we helped Serenity achieve remarkable growth and visibility.

Today, Serenity continues to thrive, offering meaningful products and content to its expanding audience. With ongoing features in top-tier media, a growing email list, and increased product demand, Serenity has established itself as a go-to brand in the mental health space. The PRISM Framework fueled Serenity's rise and set the foundation for sustained, long-term success.

*Client name has been changed.

How Startups Can Leverage Cutting-Edge PR Strategies to Propel Growth

In today's hyper-competitive digital landscape, startups require more than innovative products and services to succeed. They need robust public relations strategies that help carve out a unique market space and foster sustainable growth. Marquet Media, a pioneer in advanced public relations solutions, has introduced a new suite of PR strategies designed specifically for startups, helping them maximize visibility, engage effectively with target audiences, and accelerate growth. This guide provides a comprehensive breakdown of these strategies and offers a step-by-step approach to integrating them into your startup's growth plan.

Understanding the Importance of Tailored PR Strategies

Startups face distinct challenges differentiating them from established companies, including limited resources, brand recognition, and a limited customer base. Traditional PR tactics often need to address these challenges. Marquet Media's tailored PR strategies are crafted to meet the specific needs of emerging businesses, offering them the tools to compete and stand out in a crowded marketplace.

Step 1: Develop a Customized Brand Narrative

Building a Connection Through Storytelling

A compelling brand narrative is crucial for startups. It transcends basic product descriptions to convey your business's values, mission, and vision, forming an emotional connection with your audience.

• Identify Core Values: Clearly define what your startup stands for. What problems are you solving, and why should people care? These values will form the backbone of your narrative.

• Craft Your Story: Work with Marquet Media to turn these values into a story that resonates with your target audience. This narrative should be engaging, authentic, and reflect your brand's identity.

• Maintain Consistency: Consistently integrate this narrative across all platforms. Whether through website content, social media posts, or press releases, ensure your brand's story is unified and compelling.

Step 2: Enhance Digital Visibility

Expanding Your Online Presence

In the digital age, visibility is critical to attracting and retaining customers. Startups must be visible online and captivating enough to maintain audience interest.

• Implement SEO Best Practices: Use SEO techniques to improve your website's visibility on search engines. This involves optimizing content with relevant keywords, enhancing site speed, and ensuring mobile compatibility.

• Create Valuable and Relevant Content: Design a content marketing strategy, including blogs, infographics, and videos that provide value to your audience and position your startup as a thought leader.

• Leverage Social Media: Use all social media platforms at your fingertips to amplify your content and engage directly with your audience. Tailor your messages according to the specific demographics of each platform.

Step 3: Execute Precision-Targeted Media Strategies

Crafting and Placing Impactful Media Pitches

Effective media outreach can dramatically increase a startup's visibility and credibility. It involves identifying the right media outlets and crafting pitches highlighting your startup's unique aspects.

• Target Appropriate Media Outlets: Identify which publications and platforms cater to your audience and industry. Marquet Media's proprietary database can help pinpoint these outlets.

• Develop Custom Pitches: Create tailored pitches for each outlet. These should highlight how your startup's story aligns with its content and audience interests.

• Monitor and Adjust Strategies: Track which pitches gain traction and why. Use this information to refine future media strategies.

Step 4: Build Strategic Influencer Collaborations

Enhancing Reach and Credibility through Influencers

Influencer marketing can be particularly effective for startups looking to establish trust and expand their reach quickly.

• Choose Relevant Influencers: Select influencers with significant followings and audiences that align closely with your target market.

• Collaborate on Authentic Content: Work with influencers to create genuine content that provides value to their followers. This could include product reviews, behind-the-scenes looks at your startup, or co-created content.

• Measure the Impact: Use tools to track the effectiveness of influencer collaborations in terms of engagement, reach, and, ultimately, conversions.

Step 5: Implement Robust Crisis Management

Preparing for Potential Setbacks

No startup is immune to potential crises. Effective crisis management involves preparation and quick, transparent communication.

• Develop a Crisis Response Plan: Identify potential crises and outline response strategies for each scenario. This should include designated spokespeople and pre-approved messages.

• Conduct Regular Training: Train your team on crisis response techniques to ensure everyone knows their role during a crisis.

• Engage Proactively: Monitor online mentions and customer feedback actively. Quick, thoughtful responses can mitigate damage and demonstrate your commitment to customer service.

Leveraging Marquet Media's PR Expertise

Marquet Media's new suite of PR strategies provides startups with the tools they need to survive and thrive. By developing a strong brand narrative, enhancing digital visibility, executing targeted media strategies, engaging with influencers, and preparing for crises, startups can build a solid foundation for lasting success.

Following this guide, startups can leverage Marquet Media's cutting-edge PR strategies to propel their growth and establish a strong market presence. Each step is designed to build upon the last, creating a comprehensive approach to startup marketing that attracts attention and builds lasting customer relationships and brand loyalty.

Digital Publicity and Design Thinking: Navigating the New Age of Marketing

Digital publicity and design thinking have become increasingly intertwined in the digital transformation era, forming a powerful duo in the marketing world. This article dives into how these two concepts synergize to create impactful marketing strategies in the digital age. We will discuss design thinking, its application in digital publicity, and its effects on consumer engagement and brand building.

The Evolution of Digital Publicity

The Digital Landscape

Digital publicity, the practice of promoting brands through digital channels, has evolved dramatically with the advent of the Internet and social media. It encompasses various activities, including social media marketing, content marketing, email campaigns, and search engine optimization (SEO). The digital ecosphere delivers a vast playground for brands to interact with their target audience, gather insights, and build lasting relationships.

The Power of Analytics

One of the most significant aspects of digital publicity is the ability to track and analyze consumer behavior in real-time. Tools like Google Analytics, social media insights, and various CRM platforms offer a wealth of data, allowing marketers to customize strategies to audience needs and preferences.

Design Thinking: A Catalyst in Marketing

Understanding Design Thinking

Design thinking is a problem-solving approach traditionally associated with product design and engineering. It involves empathy, ideation, prototyping, testing, and iteration. In marketing, design thinking shifts the focus from the product to the user experience, emphasizing a deep understanding of the customer's needs and desires.

The Five Stages of Design Thinking

1. Empathize: Understanding the customer's experience and perspective.

2. Define: Identifying the core problems the customers face.

3. Ideate: Brainstorming creative solutions.

4. Prototype: Developing a minimum viable product or campaign.

5. Test: Evaluate the effectiveness and make necessary adjustments.

Integration of Design Thinking in Digital Publicity

Customer-Centric Campaigns

Marketers can create more customer-centric campaigns by applying design thinking to digital publicity. This involves crafting messages and designing experiences that resonate with target audiences, leading to higher engagement and loyalty.

Agile Marketing Strategies

The iterative nature of design thinking aligns perfectly with digital publicity. Marketers can quickly prototype various digital campaigns, test them in real time, gather feedback, and refine their strategies. This flexibility is essential in the fast-paced digital world, where consumer trends and preferences constantly evolve.

Harnessing the Power of Multiple Platforms

In digital publicity, using multiple platforms is not just a trend but a necessity. Today's digital landscape comprises many channels - social media, websites, email, mobile apps, and more. Navigating this multifaceted environment requires a strategic approach leveraging the strengths of each platform while maintaining a cohesive brand message. This is where the application of design thinking becomes crucial, as it provides a framework for creating integrated, cross-platform strategies that resonate with diverse audiences.

Understanding Platform-Specific Dynamics

Each digital platform has its unique set of rules, user behaviors, and engagement patterns. For instance, the content that thrives on Instagram may have a different impact on LinkedIn. Design thinking, with its emphasis on empathy, helps marketers delve into the specific characteristics of each platform and understand the nuances of the audiences they cater to. This understanding is pivotal in crafting content and campaigns that are platform-appropriate but also compelling and relevant.

Creating a Unified Brand Experience

One of the critical challenges in using multiple platforms is maintaining a consistent brand experience. Consumers engage and interact with brands across digital touchpoints; their experience should be seamless and unified. Design thinking aids in mapping out the customer journey across these platforms, ensuring that every interaction aligns with the brand's core values and messaging. Consistency builds trust and strengthens the brand's identity in the digital space.

Leveraging Data for Cohesive Strategies

Data plays a significant role in formulating effective cross-platform strategies. Marketers can get insights into consumer behavior by analyzing data from different channels. Design thinking integrates these insights into the ideation process, where strategies are developed based on creative intuition and grounded in user data. This data-driven approach ensures that cross-platform strategies are creative and effective in reaching and engaging the target audience.

The Benefit of Iterative Testing Across Platforms

The iterative nature of design thinking is particularly beneficial in a cross-platform context. It allows marketers to test different strategies, content types, and campaigns across various platforms, gather feedback, and make real-time adjustments. This iterative process is vital in a digital landscape where consumer preferences and platform algorithms constantly change. It enables brands to stay agile and responsive, continually refining their strategies to maximize impact.

Integrating Emerging Technologies

Cross-platform strategies also benefit from the integration of emerging technologies. AI can customize content across platforms, while AR and VR can create immersive experiences from social media to mobile apps. Design thinking helps in exploring and implementing these technologies in a way that they complement and enhance the overall cross-platform strategy rather than functioning in silos.

The synergy of cross-platform strategies in digital publicity is a testament to the complex and interconnected nature of the digital marketing landscape. By applying design thinking, marketers can navigate this complexity, creating cohesive strategies across various platforms and resonating deeply with their target audience. This approach is critical to building a strong, versatile, and impactful digital presence in today's ever-evolving digital world.

Case Studies: Successful Application of Design Thinking in Digital Publicity

Example 1: Social Media Campaigns

A notable example is a fashion brand that used design thinking to revamp its social media strategy. The brand identified a desire for more authentic and interactive content by empathizing with its young audience. They prototyped various content formats and iteratively tested them, resulting in a highly engaging social media presence.

Example 2: Email Marketing

Another example is an e-commerce company that applied design thinking to email marketing campaigns. By defining the problem of low engagement rates, the company ideated and tested different email formats, subject lines, and personalized content, leading to a significant increase in open rates and conversions.

Challenges and Opportunities in Combining Digital Publicity with Design Thinking

Overcoming Resistance to Change

One of the main challenges is the resistance to change, as traditional marketing methods are deeply ingrained in many organizations. Adopting a design thinking approach requires a cultural shift towards a more iterative and user-centric methodology.

Opportunity for Innovation

However, this integration presents significant opportunities for innovation. By focusing on the user experience and continually testing and refining their approaches, brands can create more effective and memorable digital publicity campaigns.

The Role of Technology in Digital Publicity and Design Thinking

Leveraging AI and Machine Learning

AI and machine learning advancements are pivotal in digital publicity and design thinking. These technologies enable marketers to analyze vast amounts of data, predict consumer behavior, and personalize campaigns at an unprecedented scale.

The Use of Virtual and Augmented Reality

Virtual and Augmented Reality (VR and AR) technologies are also emerging as powerful tools. They offer unique ways to engage customers, create immersive brand experiences, and stand out in the crowded digital space.

The Dynamic Influence of Consumer Behavior

In digital marketing, understanding and adapting to changes in consumer behavior is crucial. The digital age has changed how consumers interact with brands and their expectations and decision-making processes. This section explores the dynamic relationship between consumer behavior, digital publicity, and design thinking.

Increased Demand for Personalization

Consumers now anticipate that brands will recognize them as individuals and cater to their unique preferences and needs. This demand for personalization has significant implications for digital publicity. Marketers must harness data analytics and customer insights to tailor their campaigns. Design thinking plays a pivotal role here, focusing on empathizing with users and creating solutions that meet their specific needs.

The Rise of the Informed Consumer

Today's consumers are more informed than ever before. They can access a wealth of information and are likely to research extensively before purchasing. This trend necessitates a shift in digital publicity strategies. Content marketing, for instance, becomes crucial in providing valuable and informative content that aids consumers in their decision-making process. Design thinking helps understand the kind of content that would be most beneficial to consumers, ensuring that it is informative and engaging.

The Preference for Authenticity and Brand Transparency

Consumers are increasingly valuing authenticity and transparency from brands. This trend impacts how companies approach their digital publicity efforts. Brands are now expected to be more open about their processes, values, and challenges. 

Engagement Through Interactive and Immersive Experiences

The digital era has also seen a rise in consumer preference for interactive and immersive experiences. This is where technologies like AR and VR come into play, offering new avenues for engagement in digital publicity campaigns. Design thinking aids in creating these immersive experiences by focusing on how consumers interact with these technologies and what kind of experiences will be most engaging and memorable for them.

The Influence of Social Media and Peer Reviews

Social media and peer reviews have a profound impact on consumer behavior. Consumers are not only influenced by what brands say about themselves but also by what others say about these brands. This means leveraging social media platforms effectively and encouraging user-generated content in digital publicity. Through design thinking, marketers can ideate and prototype different ways to engage users on these platforms and encourage them to share their experiences.

Adapting to the Ethical Consumer

The growing concern for ethical practices is an emerging aspect of consumer behavior. This consciousness affects how brands approach their digital publicity. Consumers are looking for brands that align with their values and are willing to change their purchasing behavior accordingly. Design thinking helps understand and integrate these values into digital marketing strategies, ensuring the brand's messaging aligns with its ethical stance.

The interplay between consumer behavior, digital publicity, and design thinking is dynamic and continuously evolving. Marketers can create more effective, engaging, and ethical digital publicity strategies by understanding and adapting to these behavioral shifts. This approach aligns with modern consumers' expectations, drives meaningful engagement, and builds lasting brand loyalty.

The Future of Digital Publicity and Design Thinking

Predictions and Trends

The future of digital publicity, intertwined with design thinking, will likely be characterized by even more personalized and interactive experiences. We may see a rise in voice search optimization, interactive video content, and more sophisticated use of AR and VR in marketing campaigns.

The Importance of Ethical Considerations

As digital publicity continues to evolve, ethical considerations will become increasingly important. Data privacy, consumer consent, and the responsible use of AI will be at the forefront of marketing discussions.

Conclusion

Integrating digital publicity and design thinking marks a new era in marketing, offering a more dynamic, customer-centric, and innovative approach. As technology evolves, so will how brands connect with their audience. The future of marketing lies in the ability to empathize with consumers, rapidly prototype ideas, and continuously refine strategies based on real-world feedback. This approach enhances the effectiveness of digital campaigns and builds more profound, meaningful relationships with consumers.

Overall, digital publicity and design thinking are not just complementary; they are now inextricably linked in the pursuit of marketing excellence. Brands that embrace this synergy will be well-positioned to succeed in the ever-changing digital landscape.

PR and Design Thinking: A Strategic Symbiosis

In the fast-changing public relations (PR) environment, traditional media broadcasting messages to the masses have given way to more nuanced, strategic approaches. Design thinking, a methodology traditionally associated with product and service design, has emerged as a powerful strategy in the PR toolkit. This article dives deep into how design thinking can revolutionize PR practices by fostering creativity, enhancing audience engagement, and crafting impactful messages.

Understanding Design Thinking in PR

Design thinking is a methodology centered around solving problems by profoundly empathizing with users, questioning preconceived notions, reimagining challenges, and innovating to develop and refine solutions. PR involves:

• immersing oneself in the audience's perspective,

• grasping their necessities, aspirations, and concerns, and

• devising messages and tactics that connect meaningfully and inspire action.

The Five Phases of Design Thinking in PR

1. Empathize: This stage involves understanding the audience, stakeholders, and the context in which they interact with the brand. For PR professionals, empathy means going beyond demographics and delving into their audience's attitudes, emotions, and underlying motivations. This deep understanding is crucial for crafting messages that resonate and actions that impact.

2. Define: Once the audience's needs and challenges are understood, PR professionals define the core problems they are addressing. This might involve redefining a brand's image, managing a crisis, or changing public perceptions. Clear problem definition helps in creating focused, effective PR strategies.

3. Ideate: With a clear understanding of the audience and a well-defined problem, PR teams can begin brainstorming creative strategies and tactics. This is where out-of-the-box thinking is encouraged, leading to innovative campaigns that stand out and capture attention.

4. Prototype: Before launching a full-fledged movement, PR professionals create prototypes or pilot versions of their strategies. This might involve testing a message with a small target audience segment, trialing a social media campaign, or piloting an event. This stage helps in refining ideas and approaches based on honest feedback.

5. Test: The final step involves testing the complete PR strategy with the target audience. Feedback is collected, and strategies are refined. This iterative process ensures that the PR efforts continually improve and stay aligned with audience needs and expectations.

The Impact of Design Thinking on PR

1. Audience-Centric Strategies: By deeply understanding the audience, PR strategies become more tailored, impactful, and effective. Messages resonate deeper, leading to stronger brand loyalty and engagement.

2. Innovative Solutions: Design thinking encourages creativity and innovation, leading to memorable campaigns. This can significantly boost a brand's visibility and differentiate it in a crowded market.

3. Adaptive and Responsive: The iterative nature of design thinking means PR strategies are constantly evolving and adapting based on real-world feedback. This agility is crucial in today's fast-paced, ever-changing media landscape.

4. Collaborative Efforts: Design thinking is inherently collaborative, involving cross-functional teams and stakeholders. This leads to more holistic, aligned, and effective PR efforts as different perspectives and expertise are combined.

5. Crisis Management: In times of crisis, the empathetic and iterative design thinking approach can help manage and mitigate issues more effectively. Understanding public sentiment and rapidly prototyping responses can protect and even enhance a brand's reputation.

Ethical Considerations in Design Thinking for PR

As the PR industry embraces design thinking, it's essential to integrate ethical considerations and proactive reputation management into every process stage. This section explores how incorporating ethics and focusing on reputation can enhance the impact of design thinking in PR strategies.

1. Empathy and Responsibility: Design thinking requires a deep understanding of the audience's needs and perspectives. This empathy should extend to considering the ethical implications of PR campaigns and strategies. It's about being responsible for the messages put out into the world and understanding their broader impact on different segments of society.

2. Transparency and Authenticity: Design thinking encourages open and authentic communication. In PR, this translates to creating messages that are not only effective but also truthful and transparent. This helps build trust and maintain credibility in the long term.

3. Inclusivity and Diversity: Understanding and representing diverse perspectives is a critical component of design thinking. In PR, this means ensuring that campaigns and strategies are inclusive, represent various voices, and not perpetuate stereotypes or biases.

Reputation Management through Design Thinking

1. Proactive Crisis Management: Design thinking's iterative nature allows PR professionals to be more agile and proactive in managing crises. By constantly testing and getting feedback on their strategies, organizations can anticipate potential issues and address them before they escalate.

2. Building Long-Term Relationships: By consistently focusing on the audience's needs and values, design thinking helps develop and maintain long-term relationships with stakeholders. This approach leads to a more positive reputation and a loyal audience base.

3. Adaptive Brand Positioning: As markets and public perceptions change, design thinking provides the tools to adapt quickly and effectively. This ensures the brand's reputation remains strong and positive even as it evolves and adapts to new challenges and opportunities.

Integrating ethical considerations and focusing on reputation management within design thinking can lead to more effective, responsible, and sustainable PR practices. It's about creating value not only for the brand but also for the audience and society at large. 

By doing so, organizations can ensure that their PR efforts are successful and aligned with broader ethical standards and societal expectations. This approach safeguards the brand's reputation and contributes to a more honest and empathetic public discourse.

Implementing Design Thinking in PR

1. Training and Mindset Shift: For PR teams accustomed to traditional methods, integrating design thinking requires training and a shift in mindset. Teams need to embrace empathy, collaboration, and iterative development.

2. Audience Research Tools: Investing in tools and methods to understand the audience—such as social listening tools, market research, and direct feedback mechanisms—is crucial.

3. Cross-functional Teams: Encouraging collaboration between different departments, such as communications, operations, marketing, customer service, and product development, can enhance the effectiveness of PR strategies.

4. Rapid Prototyping Techniques: PR teams should adopt techniques for quickly developing and testing ideas, such as digital mock-ups, pilot campaigns, and focus groups.

5. Feedback Mechanisms: Establishing robust channels for collecting and analyzing feedback ensures that PR strategies are continually refined and optimized.

Design Thinking in Action: Case Studies

1. Crisis Management: A major airline used design thinking to revamp its crisis response strategy. The airline improved its reputation and customer satisfaction by understanding passenger concerns and rapidly prototyping responses.

2. Brand Relaunch: A consumer goods company employed design thinking to rebrand itself. Through deep market analysis and creative ideation, the company launched a new brand identity that captured the public's imagination and drove sales.

3. Public Health Campaign: A public health organization used design thinking to create a campaign to increase vaccination rates. The campaign significantly improved public health outcomes by empathizing with the target audience and testing different messages.

Integrating Digital Transformation in Design Thinking for PR

Digital technology has revolutionized the Public Relations (PR) landscape, providing new tools and platforms that can significantly enhance the design thinking approach. By integrating digital transformation, PR professionals can leverage the power of social media analytics, virtual reality, and online collaboration tools to create more effective and engaging campaigns. Here's how each of these digital advancements plays a crucial role:

Social Media Analytics: Understanding and Engaging Audiences

• Real-time Insights: Social media platforms offer a wealth of data that can be analyzed to gain real-time insights into audience behavior, preferences, and trends. 

• Targeted Messaging: With detailed demographic and psychographic data available through social media analytics, PR campaigns can be more accurately targeted to reach the right audience with the right message.

• Engagement Tracking: Analytics provide detailed metrics on how audiences engage with content, from basic likes and shares to more complex sentiment analysis. This helps in refining messages and strategies to enhance engagement and resonance.

Virtual Reality: Immersive Storytelling for Deeper Impact

• Engaging Experiences: Virtual reality (VR) offers a unique way to tell stories and present content. By creating immersive experiences, PR campaigns can captivate audiences, providing a deeper emotional connection to the message.

• Innovative Presentations: VR can present products, ideas, or brand stories creatively and memorably. This can be effective for product launches, pop-up shops, brand activations, or when conveying complex information in a digestible format.

• Empathy and Understanding: Through VR, audiences can be placed in scenarios that foster a deeper understanding of a cause or issue. This is particularly powerful for non-profit and advocacy campaigns, where compassion and empathy can drive action.

Online Collaboration Tools: Enhancing Team and Stakeholder Engagement

• Efficient Coordination: With teams often spread across different locations, online collaboration tools are essential for coordinating PR campaigns. These tools allow for real-time communication, project management, and file sharing, ensuring everyone is on the same page.

• Stakeholder Involvement: Online platforms enable more efficient and inclusive stakeholder engagement. Whether gathering feedback, hosting virtual focus groups, or co-creating content with the audience, digital tools can bring stakeholders into the creative process.

• Agility and Adaptability: Digital tools facilitate a more agile work environment. Teams can quickly prototype, launch, and test elements of their campaigns, using online feedback and analytics to iterate and improve in real time.

Integrating digital transformation into the design thinking process in PR does not just enhance the efficiency and effectiveness of campaigns but opens up new possibilities for creativity and innovation. 

By leveraging social media analytics, virtual reality, and online collaboration tools, PR professionals can create more resonant, engaging, and successful campaigns. This digital integration ensures that PR strategies align with current trends and technologies and are positioned to adapt and thrive.

Challenges and Considerations

While design thinking offers numerous benefits, implementing it in PR can be challenging. It requires a cultural shift, investment in new skills and tools, and a willingness to embrace uncertainty and failure. Moreover, measuring the impact of design thinking-driven campaigns can be complex, requiring new metrics and evaluation methods.

Sustainable Practices and Social Responsibility in Design Thinking for PR

In an era where consumers increasingly prefer brands that demonstrate ethical integrity and environmental stewardship, integrating sustainable practices and social responsibility into PR through design thinking is more than a strategic advantage—it's a necessity. 

With its empathetic and user-centric approach, design thinking provides a robust framework for understanding and aligning with audience values around sustainability and social responsibility. Here's how design thinking can deepen the commitment to these areas:

Empathizing with Stakeholder Values:

• Understanding Deeply: Start using the empathize phase of design thinking to understand stakeholders' values, concerns, and expectations around sustainability and social responsibility. This involves engaging with customers, community members, and even critics to get a holistic view of the societal impact they expect from the brand.

• Value Alignment: Aligning your brand's values with those of your stakeholders is crucial. Design thinking helps identify and bridge gaps between current practices and stakeholder expectations. This alignment is about messaging and genuinely adopting practices that reflect a commitment to sustainability and social responsibility.

Innovating for Sustainability:

• Sustainable Solutions: Use the ideate and prototype stages to develop solutions that lower environmental impact, whether through greener supply chains, sustainable products, or eco-friendly event management. The key is to find creative ways to minimize the carbon footprint and waste.

• Storytelling and Awareness: Craft compelling narratives highlighting the brand's commitment to these practices. Innovative storytelling can make sustainability efforts more relatable and inspiring to the audience. This isn't just about promoting the brand, raising awareness, and encouraging broader societal shifts towards sustainable living.

Integrating Social Responsibility:

• Community Engagement: Design thinking involves creating with the community, not just for them. Get involved with communities to understand their needs and co-create initiatives with a positive social impact. This might include supporting local economies, improving education, or promoting health and well-being.

• Transparent Reporting: Be open and honest about your efforts and progress in sustainability and social responsibility. Use the PR platform to report on both successes and areas of improvement. Transparency builds trust and credibility with audiences.

Iterating for Continuous Improvement:

• Feedback Loops: Implement mechanisms to continuously gather feedback on the company's sustainability and social responsibility efforts. This feedback should inform ongoing improvements and innovations, ensuring the brand's practices remain relevant and impactful.

• Adaptive Strategies: The test phase in design thinking isn't just a one-off; it's part of an ongoing, iterative process. Regularly reassess and refine sustainability and social responsibility strategies to adapt to new challenges, stakeholder expectations, and technological advancements.

By adopting design thinking in PR focusing on sustainable practices and social responsibility, brands can create deeper connections with their audiences based on shared values and a commitment to help make a better world. 

These efforts help position brands as leaders and innovators in sustainability and social responsibility, contributing to a positive brand image and meaningful societal change. This approach ensures that PR isn't just about managing perceptions and driving real and positive impact, aligning brand success with societal well-being.

Final Thoughts

As the PR landscape evolves, design thinking provides a strategic advantage. It enhances creativity, ensures audience engagement, and fosters a continuous improvement cycle. By adopting a design thinking approach, PR professionals can craft more impactful, innovative, and adaptable strategies, driving success in a competitive, fast-paced world. 

Ultimately, design thinking isn't just about creating better messages or campaigns; it's about fostering a deeper connection between brands and their audiences, leading to lasting relationships and sustained brand success.

Publicity 101: 6 Proven Tips to Secure PR for Your Startup or Small Business

Getting publicity for your small business or startup can seem like an insurmountable task for even the most seasoned founder, entrepreneur, speaker, or coach. But it doesn’t have to be. When you have the right knowledge and tools in your marketing arsenal, securing media coverage in any publication or on any podcast or television show is attainable. 

 Continue reading to learn how you can secure media coverage for your startup or small business within the next 30 days! You will save tens of thousands of dollars on hiring a public relations agency.  

If you’re a small business owner, coach, speaker or startup founder, crafting a compelling story for the media can seem like an overwhelming and intimidating task. It’s one thing to produce content for your social media channels, your company blog, your email newsletter, or communicate with customers over email and a live chat, but it’s an entirely new ball game to come up with content for a journalist, editor, television producer, or podcast host.

It’s important to understand that publicity is crucial to the long-term success of any business; however, trying to figure out what story or pitching angle that will resonate with the media the most is very difficult even when you have a PR background or a newspaper or magazine’s editorial calendar in front of you. So, don’t be fooled—PR people have just as hard of a time as regular entrepreneurs. 

But to help you maximize your chances of securing media coverage while shortening your learning curve, I’m going to share my top tried-and-true PR tips below.

1.     PR Newsworthiness and Media Interest: Figure out what makes you and your small business or startup newsworthy to secure publicity. Before you pitch any story, you will need to determine what makes your business newsworthy. A newsworthy story can be anything from a prestigious new hire, opening a new office in a new city, releasing a book, taking a controversial stand, or hosting an event. Announcing the launch or the release of something can be considered newsworthy. Just keep in mind why the media should care about this launch and how this angle will be of interest to whatever outlet you’re pitching. My best piece of PR advice is to consider how your story will help the media or be of interest to the media’s audience/viewership.

2.     Where Your Story Can Fit in What Outlets and What Columns: Now that you know what makes your business newsworthy, it’s time to determine where your story can fit in what types of publications, as well as which column. I encourage you to read all of the websites, blogs, magazines, and newspapers, as well as watch/listen to the television stations and podcasts where your story can fit.

Start by looking at your local news. If you own a restaurant or brick-and-mortar business, then your story can fit into your local newspaper, magazine, or on a local television segment. However, if you own an e-commerce shop, then depending on what you sell, your story can fit into a wide range of media. For instance, if you own a women’s apparel brand, you may be able to secure publicity on ELLE.com or Glamour.com. If you own a SaaS business, then try looking at Mashable.com or business outlets. Determining where your story can fit is just as important as figuring out what makes your business newsworthy enough to generate PR.

3.     Create The Media List of Your Top 10 Outlets: Now that you know why you and your business could be considered interesting to the media as well as which outlets that may want to run your story, it’s time to figure out which media professionals to pitch. I like to build my media lists in Google Sheets and segment it by Name, Outlet, Title, Location, Email, Beat(s), and Status (so you can keep track of who you pitched and when). Beats are topics that editors cover, btw. Keeping a spreadsheet allows me to know who, when, and what I pitched and helps me stay organized because it’s easy to forget who you pitched and when with what story angle. There’s nothing more annoying to journalists than sending the same pitches to them over and over again.

Please note--today it’s easier than ever to find the right media contact through LinkedIn.com, on Twitter, or Instagram. You can also find the right media contacts by looking at the masthead of a magazine, newspaper, or website. If email addresses are not visible, you can use this useful tool to find out the right email format. This resource will show you the format for the largest and notable magazines, websites, and newspapers.

4.     Start Building a Relationship with the Media Before Pitching Your Story: So now that you have your media list, it’s time to build a connection before pitching your story. But I’m sure you’re asking, “Kristin, how do I introduce myself to an editor or journalist without sounding awkward or like an idiot?” Well, I like to reach out to an editor or journalist before I pitch them, so they become familiar with who I am and the types of clients I represent. A short introduction goes a long way. I would use an introduction like the following one.

Subject Line: Introduction to Name or Company Name

Hi Name, (Make sure you spell their name correctly because it shows laziness if you don’t).  

I read your (article name) in (X publication) and I found it useful (in Y way). I wanted to reach out to introduce myself. I’m (name) and I do (insert job title), and in case you’re ever in need of (X), I’m available to comment on:

·      Topic 1

·      Topic 2

·      Topic 3

·      Topic 4

·      Topic 5

Thanks, and I look forward to hearing from you soon.

Kristin 

End with a short media bio. Here’s an example of mine.

In some cases, you will hear back from the editor or journalist, which is exactly what you want to happen. When you do hear back, be sure to respond within 24 hours with what the journalist is asking for, if not sooner. But if you don’t receive a response, it’s okay because now they’ve seen your name and your pitch yourself accordingly. Just be polite and respectful when you do send your pitch.

5.     Making Sure to Pitch Your Story to the Right Media Professionals: Okay, so you’ve reached out to the top 10 outlets to introduce yourself to all of the places where you want to be featured, but now you’re stumped on how to draft a pitch that someone actually wants to read and respond to. Your pitch should be relevant and timely, as well as concise and written in the tone of the outlet in which you’re pitching. Your pitch’s subject line should include who, what, and why, the text of the pitch should be fewer than 500 words, answer the five W’s and how in the first paragraph, include a handful of bullet points, and a media bio or boilerplate. Here’s an example of an outline/format of a pitch that I use for all pitches.

Subject Line: Include What You’re Pitching, When, and What Type of Story You Are Pitching  

Hi Name,

You recognize what beat the editor covers and the topic you're pitching (one sentence)

Your introduction (one sentence)

What/who you're pitching and how it relates to the editor's readership (one to two sentences) Why/where/when/how you're pitching it (one to two sentences)

Five to seven bullet points (each one has its own line)

Closing (one line)

Contact information (Telephone number, company, and email address)

Bio or Boilerplate (Four to five lines) Website (one line)

Social Media links (two lines)

If you haven’t heard back from an editor, journalist, or television producer after the first pitch, you can follow up two more times (over the course of two weeks) before marking that publication’s pitch a “no” and moving into the next publication. It doesn’t necessarily mean you were rejected, but it’s more than your story wasn’t the right fit at that time. It happens all of the time, so try not to let it bother you. You can always reach out with a new angle a few months later. 

6.     Syndicate your placements to leverage bigger media opportunities: You’ve secured publicity—a story on an industry website or the digital version of a national magazine or newspaper. That’s very exciting but it’s only the first step. To ensure you promote this credibility and attract more and larger media opportunities, you should syndicate your media features. Here are a few ways we encourage our clients to promote their publicity features.

·      Social Media: Promote all of your publicity features on your social media networks. Twitter.com, LinkedIn.com, Facebook.com, and Instagram.com are the best places to promote your PR stories.

·      Videos: Create videos featuring your publicity stories and upload them to Instagram Stories, Facebook Stories, and YouTube.

·      Email Marketing: If you send out newsletters, include all of your media features in the footer of the emails. These features enhance your credibility.

·      Email Signatures: Include links to your publicity in your email signatures.

·      Your Website: Add a media or press page to your website and include an “As Featured In” section on your website’s homepage. Featuring press on a single banner on the homepage is a great way to show off those media placements along with increasing your credibility.

·      Tag the Media that Cover You and Your Small Business on Social Media: Tag all the media in your social media posts that featured you. In some cases, they will repost your posts. This also helps make the editor’s job easier because the media run will get more traffic, reads, and shares.

·      Blogging: Write blog posts about each PR feature. This is great for showing off your credibility and can help improve search engine rankings.

·      Internal Team: Ask your team members to promote any and all features in their email signatures.

·      Content Syndication: Create a publication on Medium.com and post all of your media features there.

Keep in mind, if an editor or television sees you were featured in a top-tier publication—whether it’s on your website or in a magazine or newspaper--they will be more likely to reach out to you for a comment or quote, over someone who has not had any publicity. A perfect example of this is, a client of mine had been featured in many top-tier women’s publications, so an editor from one of the biggest women’s beauty magazines used her expertise and quote over all of the other experts in her field. This was due to the fact that my client had earned a tremendous amount of publicity and was notable.  

o   Please remember this one thing when it comes to content syndication, Google can penalize your content if it’s duplicated on multiple websites. My recommendation would be to add canonical tags to your duplicate content to prevent any penalties. You can learn more about canonical tags here.  

Getting publicity for your startup or small business can seem like a grueling task for an entrepreneur, but if you follow the six steps above, it will make the process of getting PR a lot easier than hiring a PR firm--which can cost in the mid-four to low five figures per month.